Imagination Plus Time Equals Reality

OBJECTIVE:

To work as a team leader in a manufacturing related industry providing proven hands-on leadership that will contribute to the company’s growth and profitability. 

QUALIFICATIONS:

Over twenty-five years of experience in the software and manufacturing industries.

• Lead role in Microsoft Dynamics ERP & CRM Implementations.
• Implemented Salesforce CRM, CPQ Quoting and Pardot Lead Automation.
• Over 20 years of experience implementing ERP software.
• Managed all SaaS contracts and licensing.
• Installation and implementation of Oracle Applications Release 11.
• Barcode labeling design for use with shop floor data collection.
• 16 Years of manufacturing consulting and analysis.
• Internet / Intranet web page development.
• Designed and managed the development of CAD/CAM software packages.
• Implemented pricing, marketing, and distribution strategy for CAD/CAM software
• Strong networking / hardware experience 
• Sales and support of over 250 Computer Aided Manufacturing (CAD/CAM) systems.

 EXPERIENCE AND RESULTS:

 {caresyntax Company Mequon, Wisconsin 2020 – present

 Systems Administrator

Microsoft Dynamics 365 CE administrator and developer. Microsoft Business Central administrator and developer. Lead role in implementing Dynamics CE, Experlogix CPQ, Microsoft Business Central ERP.  Azure DevOps administrator. Implementation of Insight Warehouse and PowerBI reporting.

 Accomplishments:

• Lead role in implementation of Dynamics CE.
• Lead role in implementing Microsoft Business Central.
• Managed a team of 20+ external developers.
• Created and documented many new processes to increase accuracy.
• Assisted quality control in defining work instructions needed.
• Data conversions from multiple legacy systems.
• Supported international users on both CRM & ERP systems.

 Phoenix Company LLC. Milwaukee, Wisconsin 2012 – 2020

 Senior Business Analyst

Microsoft Dynamics ERP administrator and developer. Lead role in the implementation and administration of Salesforce CRM, CPQ Quoting and Pardot lead automation. Responsible for process improvements in manufacturing and materials management. Created custom applications to assist in automation of manufacturing data collection and analysis. Automated product labeling and quality control tracking.

 Accomplishments:

• Lead role in implementing Microsoft Dynamics ERP.
• Responsible for data conversion of legacy ERP information.
• Automated the product labeling process.
• Implemented Serial Number Tracking and reporting.
• Developed Microsoft Dynamics AX custom forms and reports.
• Implemented Salesforce CRM, Quoting and Pardot Lead automation.
• Responsible for CRM data conversion from legacy CRM.
• Certified ISO 9001:2015 Internal Auditor.
• Developed incoming quality control inspection applications.

Consona Corporation Indianapolis, Indiana.  2007 - 2012

Implementation Consultant

Responsible for the installation and implementation of Intuitive ERP.  Provided direct customer support during the implementation phase.  Assisted customers with the evaluation of current business processes and the development of new controls and procedures to streamline the collection of required business information.

 Accomplishments:

• Implemented over 30 customers with Intuitive ERP.
• Specialized in the Operations Management aspects of business processes.
• Managed the project implementation teams.
• Provided detailed project timelines and milestone achievements.
• Worked with Consona’s Customization group to detail customer’s need for custom tailored software applications.
• Developed custom SQL scripts to extract data from legacy software and import data into Intuitive ERP.
• Provided support and training on Barcode Labeling and Advanced Reporting modules.

Thermoset, Inc. Mequon, Wisconsin.  1996 - 2007

MIS Manager

Responsible for the installation and implementation of Oracle Applications Release 11.  Responsible for the development of Oracle7 based forms and reports.  Installation and maintenance of all Oracle based tools and RDBMS systems.  Implemented database technologies to support the implementation of QS 9000.

Accomplishments:

• Implemented Oracle Applications in 6 months.
• Trained employees on proper use of Oracle Apps.
• Developed MRP utility to derive a time phased material purchasing schedule.
• Created a preventive maintenance program to track the efficiency of scheduled and non-scheduled machine maintenance.
• Developed automated inventory receiving and quality control utilities.
• Integral member of OSO QS9000 implementation team.
• Administrative consultant on all software projects.

 CM Technologies, Inc. Grafton, Wisconsin.  1994-1996

 Product Manager for Job Shop Manager 2000

Responsible for the design and development of Job Shop Manager 2000 graphical toolkit.  JSM 2000 is a MRP / JIT manufacturing software package designed for the small to medium make to order manufactures.  Modules include, inventory control, job costing, order entry and purchase order.

 Accomplishments:

• Converted a text based Cobol software application, to utilize the Oracle 7 database client/server technology. 
• Created a complete client/server user interface based on the Oracle 7 development tools.

HARDWARE AND SOFTWARE EXPERIENCE

Microsoft Dynamics Business Central, Microsoft Dynamics CRM, Microsoft Dynamics AX, D365 F&O, Salesforce CRM, Pardot Lead Automation, SharePoint, Microsoft Teams, Microsoft SQL Server 2012, SQL SSRS, Windows 2012 Server, Windows 10, Microsoft Access, Microsoft Office 365, C#,  X++,  Oracle 7 & 8, Oracle Developer/Designer 2000, Oracle Applications, SCO UNIX